REFUND POLICY:

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NO REFUNDS ON ANY MEMBERSHIPS PURCHASED. For auto-renewing memberships, you have a five day grace period to let us know if you did not mean to renew.  There are no other refunds unless you were erroneously charged.

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CANCELATION POLICY: 

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All cancellation request must be processed through email at praetoriancrossfit@gmail.com. 

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CrossFit memberships are done as 3 month, 6 month, or 12 month commitments.  A longer commitment is rewarded with a more favorable monthly cost. If you would like to cancel mid contract, the policy, as stated in the membership agreement is a 30 day notice and $200 cancellation fee.

Moving Exception: If you are moving xx miles away, we simply need a 30 day notice and you are exempt from any fees.

Medical Exception: Unfortunately in life, medical issues can happen.  The good news is we can scale almost anything in class and also have options for 1:1 work if needed. We will put your membership on hold for up to three months.  After that time period, if you choose not to return in either a personal training or group training fashion, we will simply adjust your membership to the correct length of time and charge the difference.  Example: if you signed up for a 6 month membership at ($209/month) but only made it through three months, we will act as if you signed up for 3 months ($229/month) and charge the difference.

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HOLD POLICY:

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We’ve tried holds for several years and they ended up causing a lot of headaches and overhead. As of November 1, 2020 we will no longer do holds with the exception of medical issues or military TDY/Deployments.  We have enough membership options to choose from that this should not be a problem.  Medical Holds: Please refer to the cancellation section above.

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